FAQ

Our standard processing time is typically between 1 to 5 business days. This timeframe includes the time it takes for us to pick, pack, and prepare your order for shipment. Please note that this processing period may vary based on the nature of the product and any ongoing promotions or high-demand periods. Once your order has been processed, you will receive a shipping confirmation email with tracking information to keep you informed about the status of your delivery. If you have any specific concerns about the processing time of your order, feel free to reach out to our customer support team for further assistance. We appreciate your patience as we work to ensure the timely and accurate fulfillment of your purchase.

Typically, you can expect to receive your order within 7-14 business days from the date of shipment. However, in some cases, it may take up to 28 business days, especially during peak seasons or due to unforeseen circumstances. We strive to process and dispatch orders promptly, and delivery times may vary based on your location and the courier. Rest assured, we are dedicated to ensuring the timely delivery of your purchase, and we appreciate your patience. If you have any concerns about your order's status, feel free to contact our customer support team for assistance at funkirista@gmail.com

Absolutely! To track your parcel, refer to the shipping confirmation email you received after placing your order. In that email, you'll find a unique tracking number along with the courier's name. This tracking number allows you to monitor the status and location of your package in real-time. If you can't locate your shipping confirmation email or have trouble tracking your order, please don't hesitate to reach out to our customer support team at funkirista@gmail.com. We're here to help you every step of the way!

We appreciate your interest in our products, and we understand that personal preferences vary. However, we do not accept returns for items simply based on personal taste or liking. Our return policy is specifically designed to address instances of damage or incorrect items. We encourage you to carefully review product details and specifications before making a purchase to ensure it aligns with your preferences. If you have any questions about a product or need assistance in choosing the right item for you, please feel free to contact our customer support team at funkirista@gmail.com. We are here to help and guide you to make the best-informed decision before placing your order.

Our return policy is designed to ensure your satisfaction with every purchase. We accept returns only in the following circumstances: Damaged Items: If you receive a damaged product, please contact us immediately. We will guide you through the return process and arrange for a replacement or refund. Wrong Item Received: In the rare event that you receive the wrong item, kindly get in touch with our customer support team. We will assist you in returning the incorrect item and ensure that the correct product is sent to you promptly. If you have any questions or concerns about your purchase, feel free to reach out to our customer support for assistance.